Southwest Airlines' strong social following shows downturn after safety incidents After years of consistent growth on Facebook, Southwest is seeing its first decline in popularity after two safety incidents. Joshua Fruhlinger 5.2.18 5:15 PM People
Here's how Southwest Airlines improved customer feedback 1000% in a month What's your benchmark for a successful social media campaign? 1000 percent sounds pretty darn good. Jeremy Bloom 2.20.18 2:56 PM People